Mom Hour Podcast

For foot pronation (flat feet & inward rolling ankle) issues, we created the Neon Fix & Neon Fix Sport Insoles. These insoles are specifically designed for casual and sports shoes. The neon fix is more for casual day to day use while the sport version is much thinner and lighter. The Neon Fix insole is not as hard as traditional orthotic insoles. The material is very soft on your feet and provides plenty of heel & arch support.

For Toe Walking a heel wedge like this (Toddler size & Big Kid’s size)

can help redistribute his foot weight and alleviate the need to push more weight to the toes.

For full-length insoles, we created the Neon Fix & Neon Fix Sport series to help with issues like this. These insoles are specifically designed for casual and sports shoes. The neon fix is more for casual day-to-day use while the sport version is much thinner and lighter. The Neon Fix insole is not as hard as traditional orthotic insoles. The material is very soft on your feet and provides plenty of heel & arch support.

First and foremost we need to determine the correct size insole for your child. Since US kids’ sizes vary significantly by shoe manufacturer, the best way to be precise is to have your child stand on a ruler or tape measure and see exactly what their foot measures in CM. From there you will be able to order the correct size insoles.

The second most important thing to consider is the level of arch support your child needs. Kids with flat feet or foot pronation disorders need an orthotic insole. Kids with feet sensitivity or generalized discomfort do not need extra arch support and will do better with a flat cushioned sole. Insoles with extra arch support also push the heel up in the shoe. This means they should not be used in low cut athletic shoes. Orthotics work best in shoes that have room in the forefoot.

The final consideration is how familiar your child is with shoe insoles. Kid’s new to insoles, especially orthotics need a week or so to adjust. We recommend starting off with a soft orthotic like Neon Fix or Neon Fix sport depending on if your child is using them in active sports environments or casual daily use. We have a free replacement policy. You do not need to do anything with the one you ordered. With orthotic and posture correcting insoles, the goal is to increase the hardness/firmness of the insole as your child’s foot gets stronger. The problem with “advanced” orthotics is that they are rock hard. The idea behind the traditional hard orthotic insole is that it strengthens the foot over time. But kids can’t stand them. So, we created some softer alternatives like Neon Fix Sport and Starry Shield to work up towards the firmer insoles. Over time as your child’s foot strengthens, you will want to use firmer/harder insoles like Red Orthotic and Neon Fix.

Please also consider that if your child is going to use different shoes for sports than casual daily use they probably also need different insoles to go with the shoes. It is very common for our customers to use an insole like Neon Fix Sport in the sports cleats and Neon Fix in their daily shoes.

Our return policy is SUPER SIMPLE! If you need to return or exchnage an item please contact us or email our customer service director Nick@KidSole.com with your name and order number. Nick will email you a pre-paid return shipping label so that your return ships free of charge. As soon as you drop the return off, let us know and we will process your return same day. There is no need for you to wait for us to receive the return before we issue your refund. Your pre-paid return tracking information will be sufficient proof of return. We also offer free exchanges if all you need is a new size. If you need to replace the insoles for another model or new size just let Nick know and he will send them to you right away.

We do this to make things super easy for you as well as ensure strict safety measures. We cannot and will not resell any insole that is returned to us.

Thanks,
Nick